EBSA was thrilled and honoured to receive a Highly Recommended for ‘Excellences in Customer Relations’ in the Building Services and Supplies Category at the recent Australian Achiever Awards. A huge congratulations to the whole EBSA team; this is a true recognition of the commitment and value that each individual team member places on ensuring that we deliver our clients the best possible service, knowledge and products.
The Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The award system focuses on eight criteria; time-related service, addressing client needs, care and attention, value, attitude, communication, overall perception and referral. “Anything above 80% overall is regarded as exceptional and reflects outstanding customer service”. EBSA was overjoyed to receive a score of 94.23% for customer satisfaction.
Congratulation to EBSA and above all, thank you to our wonderful clients who entrust us to provide them with excellent service, knowledge and world-leading products
